Returns & Exchanges
At Beauty of Joseon, we want you to be fully satisfied with your skincare journey, which is why we offer a 30-day return window for products in their original, unopened condition. If your purchase does not meet your expectations, our streamlined process ensures a quick and efficient resolution.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship the Items
Affix the provided shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing